Delivery Time

Delivery Time

How will I know when my order has shipped?

You will receive an email notification, including a tracking number you can use to check the progress of your shipment. If you have additional questions, please call Customer Care toll-free, at 1 844 379 5616  or send us an email to for further information.

What are the general expected dates for deliveries within the U.S.?

Estimated time in all orders may take from 3 to 5 business days to be delivered.

Your expected delivery date is an estimate based on processing time, your shipping destination, and the time you are placing your order. It is not guaranteed, and the actual delivery date may be different.

What is the difference between processing time and delivery time?

Processing time is the time from when you submit your order and your payment is approved, to when the product leaves the fulfillment center.

Delivery time is from when the product leaves the fulfillment center to when it arrives at its destination.

When are orders processed?
Orders start processing when you place your order and end when the product leaves the fulfillment center.
Do you process orders on weekends or holidays?
Yes, orders are processed on weekends (Saturday and Sunday) and holidays. And are shipped within 48 business hours monday through friday. DHL Express shipping orders most likely will ship the following business day after the 48 business hours.


What is the total delivery time for your order?
The total delivery time for your order is the period of time from when you place your order until the time you receive it, which includes processing and shipping.
When are orders delivered?
Orders shipped via DHL are delivered Monday through Saturday. Saturday delivery is available via DHL. Delivery is not available on Sundays.

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