Payment Methods
What are your accepted payment options?
- Pay Pal, online payment with both Credit and Debit card.
- Western Union (Money Transfer) pay online or at a local Agency using, cash, credit or debit card (This is not a Postal Money Order).
- MoneyGram (Money Transfer) pay online or at a local Agency using, cash, credit or debit card (This is not a Postal Money Order).
What is PayPal?
PayPal is a secure way to send and receive money online without entering your credit or debit card details.
If you already have a PayPal Account you don’t need to re-type your credit or debit card information with every online payment. With PayPal, you enter your details once and speed through checkout!
At checkout, once your order is complete, select PayPal and enter your PayPal username and password to see additional options for you PayPal payment.
If you do not have a PayPal account, You can find complete information at PayPal.com.
If I have paid for an Acare Supplies purchase online with PayPal and need to return the product, can I get a refund?
Yes, you have to email us or call us to request a Refund.
Once Refund is authorized, will be applied to the credit or debit card associated with your PayPal account.
See Returns Policy for more information. For refunds, please call Customer Service toll-free, at 1 844 379 5616.
What is Western Union?
Western Union is a very safe and fast option when you need to send money domestically within the U.S. or internationally. Any time, day or night, you only need to name the receiver and the place.
Western Union will send the funds virtually anywhere you need to transfer money.
You can pay online at https://www.westernunion.com/us/en/home.html or pay at a local Agency.
It is important not to mention this is for an online purchase, otherwise they will deny the service.
How can I complete my Western Union payment to Acare Supplies?
- When you place an Acare Supplies order, at checkout, select the payment method: Money Transfer by Western Union.
- You will see on screen the confirmation of your recent order, including order number and product details.
- Make sure to find an email with your Invoice and order number (if you don’t find this email, check your Spam inbox and mark our email address as secure in order to receive all notices and updates from Acare Supplies in regards your order).
- You will receive a second email, with all the necessary Receiver’s name details to be provided at Western Union (if you have placed previous orders with this payment method, please do not send money before we confirm to you the current Receiver’s details by email, since this information changes constantly due to internal operations).
- The initial status of your order will be: PENDING PAYMENT and it will remain the same until your Money Transfer payment is completed and collected.
- IMPORTANT: At Western Union, You will obtain a line of numbers known as: MTCN (Money Transfer Control Number), you will need to notify us by calling us or emailing us with this MTCN (10 digits reference number) since this will be our only valid Reference to collect the funds.
- Once funds are collected, you will be notified by email and your order will change to PROCESSING status.
- Your order will take us 24-48 hours to be fulfilled and shipped.
- After this time you will receive your Tracking Number and your order status will change to Completed.
Once Refund is authorized, you will receive options to get your refund.
See Returns Policy for more information. For refunds, please call Customer Service toll-free, at 1 844 379 5616.
Yes, you have to email us or call us to request a Refund.
Once Refund is authorized, you will receive options to get your refund.
See Returns Policy for more information. For refunds, please call Customer Service toll-free, at 1 844 379 5616.
What is Money Gram?
Money gram has so many options to send money through debit cards, credit cards, bank accounts and mobile wallets, at thousands of locations and online.
You can pay by cash, credit or debit card, or direct from your bank account.
We will indicate by email the Receiver’s name details once your order is placed, then you will need to send us the Reference/Authorization number (8 digits) that Money Gram will assign to the transaction, we collect the funds, as easy as that!
You can go to a Money Gram local agency or pay online at: https://www.moneygram.com/mgo/us/en/?locale=en_US
How can I complete my Money Gram payment to Acare Supplies?
- When you place an Acare Supplies order, at checkout, select the payment method: Money Transfer by Money Gram.
- You will see on screen the confirmation of your recent order, including order number and product details.
- Make sure to find an email with your Invoice and order number (if you don’t find this email, check your Spam inbox and mark our email address as secure in order to receive all notices and updates from Acare Supplies in regards your order).
- You will receive a second email, with all the necessary Receiver’s name details to be provided at Money Gram (if you have placed previous orders with this payment method, please do not send money before we confirm to you the current Receiver’s details by email, since this information changes constantly due to internal operations).
- The initial status of your order will be: PENDING PAYMENT and it will remain the same until your Money Transfer payment is completed and collected.
- IMPORTANT: At Money Gram, You will obtain a line of 8 digits numbers known as: Reference/Authorization number, you will need to notify us by calling us or emailing us with this Reference/Authorization number (10 digits reference) since this will be our only valid Reference to collect the funds.
- Once funds are collected, you will be notified by email and your order will change to PROCESSING status.
- Your order will take us 24-48 hours to be fulfilled and shipped.
- After this time you will receive your Tracking Number and your order status will change to Completed.
If I have paid for an Acare Supplies purchase online with Money Gram and need to return the product, can I get a refund?
Yes, you have to email us or call us to request a Refund.
Once Refund is authorized, you will receive options to get your refund.
See Returns Policy for more information. For refunds, please call Customer Service toll-free, at 1 844 379 5616.
I cannot complete any of the payments above, how can I get help to finalize my order?
Feel free to contact us at our Customer Service by sending us an email to info@acaresupplies.com or contact us at toll-free 1 844 379 5616.
Order cancellation
Cancellation requests are allowed only in the next 24 hours after placing the order, this because all orders are Processed immediately after payment is approved.
Therefore, if your order has been processed and it is at the fulfillment department awaiting to be collected by our carrier supplier, this order cannot be cancelled.
A Cancellation Fee of $10 USD will apply on all cancellation requests, if approved.
All cancellation requests must be authorized.
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