Returns Policy

Returns Policy

What is the Acare Supplies return policy?
Returns are ONLY available upon authorization. If your Return Request is authorized, the product may be returned either to our store or by mail within 30 days of purchase date and must be accompanied by the original receipt included with the shipment. Your satisfaction is 100% guaranteed on all Acare Supplies brand products! If you wish to return an item, contact customer care at 1 844 379 5616 for return shipping instructions. Do not ship an item classified as Shipping-Restricted.

How can I return my online product order?

You may mail the product(s) in the original packaging and original receipt to our return center. You will be prompted for your address, order number and reason for the return. Submissions without an order number will not be accepted. Products without a receipt are subject to the approval of store management and will be refunded as a discount coupon for a future order. If you do not have the original receipt, please contact Customer Service toll-free, at 1 844 379 5616.

How do I obtain an exchange or replacement for my damaged product?

If a product arrives damaged, please contact Customer Service directly by calling toll-free, 1 844 379 5616.

How do I know if you received my return?

The best way to track your return is to contact Customer Service toll-free, at 1 844 379 5616.

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